Sense of safety
Alarm level explanation: The customer repeatedly worries about his safety.
When evaluating the sense of safety, the following are taken into account
- customer’s fearfulness
- the number of emergency calls
- the number of unnecessary emergency callsFind out how the customer’s sense of safety could be improved.
Warning level explanation: The customer may occasionally have concerns about his safety.
When evaluating the sense of safety, the following are taken into account
- customer’s fearfulness
- the number of emergency calls
- the number of unnecessary emergency callsFind out how the customer’s sense of safety could be improved.
Ok level explanation: The customer is not worried about his safety.
When evaluating the sense of safety, the following are taken into account
- customer’s fearfulness
- the number of emergency calls
- the number of unnecessary emergency calls