Summary: index_communication

Communication

Alarm level explanation: The customer seems to have difficulties communicating. The causes should be examined. Do not hesitate to consult a nurse and/or a doctor.

  1. Hearing

Has the customer’s hearing deteriorated recently? 2. People Can the customer communicate better with certain people? What explains this? 3. Aids and non-verbal communication Would the customer benefit from an aid? Is it possible to communicate with the customer without speech?

  1. Chronic illness

  2. Medication

Does the customer have medication that may make communication more difficult? Such medicines include e.g. antidepressants, opioids, Parkinson’s medication, antibiotics and aspirin. Can the dosage be adjusted?

Warning level explanation: The customer needs help with activities of daily living, but is still able to communicate independently. The customer’s independent decision-making should be supported.

  1. Hearing

Has the customer’s hearing deteriorated recently? 2. People Can the customer communicate better with certain people? What explains this? 3. Aids and non-verbal communication Would the customer benefit from an aid? Is it possible to communicate with the customer without speech?

  1. Chronic illness

  2. Medication

Does the customer have medication that may make communication more difficult? Such medicines include e.g. antidepressants, opioids, Parkinson’s medication, antibiotics and aspirin. Can the dosage be adjusted?

Ok level explanation: The customer has no communication difficulties or there is no data available about it.