Need for visits
Alarm level explanation: The probability that the client would need regular home care visits in the next 2 months has increased.
- Continuing as a support service customer
Why has the customer’s coping as a support service customer weakened? Can the causes be removed or their effect reduced? Can the client’s family members support the client more than currently? Can using a digital aid help?
- Initiating of home care service
If the client can no longer cope without home care visits, initiate the steps to transfer the client to home care. Are virtual visits enough to start with?
Warning level explanation: The probability that the client would need regular home care visits in the next 2 months has increased.
- Continuing as a support service customer
Why has the customer’s coping as a support service customer weakened? Can the causes be removed or their effect reduced? Can the client’s family members support the client more than currently? Can using a digital aid help?
- Initiating of home care service
If the client can no longer cope without home care visits, initiate the steps to transfer the client to home care. Are virtual visits enough to start with?
Ok level explanation: The probability that the client would need regular home care visits in the next 2 months is small.