Type: FREQUENT_UNNECESSARY_HELP
Description: Repeated unnecessary emergency calls
More info: The client has made frequent unnecessary emergency calls.
- Talk with the client to understand the reason for the unnecessary calls.
- Is the high number of unnecessary calls temporary or likely to continue? For example, has the client returned home from a long hospital stay or institutional care?
- If the calls are due to feelings of insecurity or loneliness, can suitable services be offered?
- If the calls are due to impaired cognition, does the client know how to use the emergency phone, or should it be removed?
Alarm display format. Fields between {} are replaced with alarms data values: Repeated unnecessary emergency calls
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