Notification type FREQUENT_HELP

Type: FREQUENT_HELP

Description: Frequent emergency calls

More info: Emergency calls more often than every other day during the past month.

  • Find out the reasons for the calls and talk to the customer.
  • Is the high number of calls momentary or will it continue?
  • How can the customer be supported to be live at home with home care services?
  • Would changing hours / increasing visits / telecare / enhanced home rehabilitation reduce the number of emergency calls?

Alarm display format. Fields between {} are replaced with alarms data values: Frequent emergency calls

Pipelines, which create this notification: